Testimonials

Transitioning from your cherished home to a new one offers a remarkable chance for a fresh journey in life, filled with significance and excitement.

Testimonials

Transitioning from your cherished home to a new one offers a remarkable chance for a fresh journey in life, filled with significance and excitement.

Stacey A.
Seller

I recently had the pleasure of working with my outstanding real estate agent, Norm Fung, who went above and beyond to sell my home.  From the initial consultation to the final closing, his expertise, professionalism, and dedication were truly remarkable!


One of the most impressive aspects of working with Norm was his extensive knowledge of the local real estate market.  He meticulously researched and analyzed market trends, comparable properties, and other critical factors to determine the ideal pricing strategy for my home.  His deep understanding of the market dynamics allowed him to accurately position my property, resulting in significant interest and ultimately a quick and successful sale. 


Throughout the entire process, Norm demonstrated exceptional communication skills. He promptly responded to my questions, provided regular updates, and offered valuable insights and advice. His ability to clearly and effectively convey information ensured that I was well-informed and confident in the decisions we made together.  I greatly appreciated his attentiveness and willingness to address any concerns or questions I had. 


Norm’s marketing efforts were nothing short of outstanding. He employed a comprehensive and multifaceted approach to showcase my home’s unique features. From professional photography and video to targeted online listings and extensive networking, he left no stone unturned in promoting my property. Norm not only helped with the physical transformation of my home, but he helped care for some of the items inside the home as well.  He went above and beyond in finding amazing businesses and resources to donate items to be reused or rehomed.  This truly meant a lot to me and my family.


What truly sets Norm apart is his genuine and sincere qualities that make him personable and approachable.  When I felt that things were becoming stressful and overwhelming, his gracious and calm disposition always made me feel reassured and validated. He not only took the time to listen, but he also asked meaningful questions in an effort to continue to understand my goals and work along-side me, not just for me. 


Norm demonstrated a high quality of integrity and professionalism from start to finish.  He consistently upheld ethical standards, and was honest and transparent.  I always felt that my best interests were top priority and that I could trust his guidance and expertise implicitly.  I highly recommend Norm for your real estate needs. His knowledge, commitment, and compassion surpassed my expectations. Thank you so much, Norm!! I am truly grateful for your genuine care and the outstanding service you provided throughout this entire process and journey.


Stephanie J.
Seller

Norm was truly exceptional to work with.  From the very beginning to the end of selling my home, he was always approachable, honest, communicative, and attentive.  Throughout stressful situations that selling a house requires,  Norm always responded to my immediate requests, phone calls, emails, texts and successfully managed to ease my apprehensions.  I live out of the area which made traveling back and forth to tend to the house quite arduous but Norm would always check in with me with support and encouragement.  Norm went above and beyond his job description where he took care of details pertaining to the house to ensure the home was taken care of.  This agent is strategic, brilliant, resourceful.  But what's most significant  is his character of integrity, compassion, grace and kindness towards his clients.  I have sold 5 homes in the past and Norm is without a doubt THE BEST realtor I've ever worked with.  He made a challenging event completely seamless and successful.  THANK YOU NORM!

Lauren W.
Buyer

Norm was a great partner and resource for me for what was a daunting and tricky undertaking in finding a comfortably priced home in the midst of market changes from interest rate shifts and dwindling inventory. We were able to get a very good price on a really great home. Norm had sussed out what my needs were fairly quickly and accurately and was able to re-focus me when my attention would stray to the "shiny objects" that seemed attractive but were not truly meeting what my original goals were when I set out on the search for my home. He was my real estate therapist, keeping me within my original goals, financially and lifestyle wise. I appreciated his wisdom and level headed approach. His long experience in real estate was very apparent throughout the process.


Hiroki S.
Seller

Norm was fantastic to work with, and would recommend him and his partner to those looking to sell their property.  He was very communicative, built a strategy out of the gates that we agreed to, stuck to, and worked.  There were also several instances throughout the process where he went above and beyond on accommodating us.  During the selling process we were out of town, and he took care of a number of things that weren't in the job description to make sure that our home was taken care of.


Michael K.
Seller

Norm and his team at Mosaik helped me sell my Condo at the Beacon.  In the current market conditions it was a difficult undertaking.  Norm and I discussed cost effective improvements and provided a clear vision to market the space.  Through out the listing he and Ashley were patient, always professional, and very experienced.  One thing I greatly appreciate was the candor he has when we he updated me throughout the listing.  Being forthright and honest allowed me to make the correct decisions to complete the sale.  During escrow, Norm, Ashley and Mosaik were there every step of the way, reminding me of deadlines and making the paperwork (e-work,) palatable.  Would I do another transaction with Norm Fung, Absolutely.  Will I refer Norm to Family and friends, without a doubt.  Should you retain Norm's services?  Only if you want an honest Realtor, who is a local San Franciscan, willing to tell it to you straight, understands the RE market, and has the network to help you close. 

 

Thank you Norm, Ashley, and the team at Mosaik.


Annie T.
Buyer

Norm embodies everything I look for in an agent. Over the last six years, he helped me buy my first home and, more recently, my newest home in San Francisco. The key to his mastery is his genuine care for his clients. If you're looking for something transactional, this isn't it. I'm a designer, which makes me the pickiest of the picky. Norm got to know me as a person and gained a deep understanding of the nuances behind my needs and wants. His recommendations have been a thoughtful reflection of that. If you have the chance to work with Norm (and his pup, Okami), do it.


Kelly L.
Buyer

Norm is the best.  My husband and I recently bought a house and we were surprise that it happened faster than we expected.  With the crazy housing market,  Norm gave us honest feedback with what was within our budget.  We end up closing a deal in 3 weeks!

He was patient with taking us to our open houses and taking us through the process of buying a good house that met our needs.  Norm took his time to talk to us late night because of my hectic work schedule.  He was knowledgeable with looking at houses to educate us about a good vs bad house. Without any doubts, Norm will always be my go to agent.


Yannie F.
Seller

Norm helped me buy my first condo in 2016. I got married last year and when it was time to sell my condo, I naturally reached back out to Norm. We were debating whether to wait til later in the year to put our condo on the market. Norm encouraged us to get it ready earlier due to potential increase in mortgage rates, and he was right. 


From the first call, Norm and his colleague Ashley had done their homework, putting together comps of recent sales in our building, and coming up with a fair and realistic target sales price range. Once we moved out all our things, Norm and Ashley took care of everything, from getting our unit painted to make it look fresh, staging, recommendations on listing price to get the most traffic, working with our HOA to get all the disclosures together, and getting our place ready for the open houses. We followed Norm’s advice to do the standard two weekends of open houses at times when light was the best to showcase the property. Norm and Ashley were physically there at all the open houses and kept us updated on the number of visitors and disclosure packets they sent out. We loved the staging and we feel it made a real difference to showcase our place at its best. 


We were lucky enough to get 4 offers, two of them all cash, at the higher end of our price range, and closed in 10 days. Norm and Ashley made everything go as seamlessly as possible! They were responsive throughout, guided us through our many questions, and were just easy and fun to work with. I would recommend Norm and his team to all sellers and buyers, especially in the San Francisco area!


James W.
Buyer

It is not an accident that I am a repeat client of Mr. Norm Fung.

Success begets success so when it came time to work on another property there was no doubt who I would want to represent me.  Mr. Fung will take the time to focus on the most important parts that will make the sale work for all parties so you can complete your transaction with the least amount of distractions.  Let's face it, every transaction in real estate is high dollar in the bay area so it is understandable that emotions and tensions run high. You need someone that is going to have your best interests to represent you and help you successfully close your transaction. That person for me is Norm.  Thanks again for your efforts!

Christine D.
Buyer

We first met Norm in early 2021 and immediately felt a connection.  After our very first viewing with him, he chatted with us for a good 45 minutes.  As first-time home buyers, we had a bunch of questions and he patiently answered them all.  He was definitely someone we saw ourselves working with.  Our plans changed mid-year and we ended up waiting until late 2021 to purchase our home.  


Norm was super patient with us and never seemed to mind our millions of questions.  He even responded to our calls/texts after hours!  He is very knowledgeable and really took the time to provide thoughtful answers.  We saw a few homes with Norm and at the end of each viewing, he would chat with us to gauge our interest and answer our questions.  I feel like he really took the time to learn about what we wanted in a home.  We never felt pressured to purchase a home and felt that Norm was truly in it to find the best home for us.


Fast-forward to our first (and only offer) on a really great home, Norm provided guidance on what to offer based on our personal budget and his best appraisal guess.  We went into contract (one and done, woohoo!) and appraised.  During escrow, Norm ensured that everything went smoothly by regularly following up with our lender.  We really appreciated his availability and support during escrow.


Would highly recommend Norm - he really knows the SF area well and took very good care of us!!!  THANK YOU NORM!!! 

Julie B.
Seller

I can't recommend Norm enough if you're looking to sell your home. Norm was excellent at communicating throughout the process and helped us define what we wanted out of the sale. I was also glad to have someone who lived in the area represent our home to showcase the wonderful qualities of the neighborhood. Norm was knowledgeable and helpful and was a great agent for first time home sellers. Most importantly to me Norm made the process feel easy. I would highly recommend Norm to anyone who is looking to sell their home.

Mitun P.
Buyer

Norm is an extremely professional and knowledgeable real estate agent with a wealth of contacts in the Bay Area. My wife and I interviewed a vast number of agents in San Francisco, CA but decided to pursue a purchase of a home with Norm. He actually, "listened" to our specific needs then asked us thought provoking questions on our home search for hours. 


We worked with Norm for 6 months at the height of the pandemic. When showing homes Norm would methodically point out all positives and negatives of each home such as the quality of construction, layout, finish, appliances, neighborhood and upgrades. We really thought of Norm as a consultant as he gave us invaluable advice on loan specifics, investment potential and likelihood of actually closing.


If you are purchasing a new home in the Bay Area we would definitely recommend Norm. His best quality is he is personable and responsive. He is truly our trusted advisor in all aspects of real estate. Best of all we were looking for an agent but gained a friend.


Pilan C.
Seller

We first worked with Norm on our first home purchase back in 2012, and he's been a great resource and friend to us ever since then. We've contacted him on various occasions with questions or seeking advice on various home-related issues. When we eventually decided to sell our condo, it was a no-brainer to reach out to Norm again. Throughout the process, he answered all of our questions and gave us great advice, and in the end we got more money than we expected. He knows the SF real estate landscape well and is always responsive to our requests. I would recommend Norm and his team to anyone looking to sell a home.


Marc T.
Buyer

I worked with Norm as a first-time homebuyer in San Francisco. Norm was an invaluable resource from start to finish and I highly recommend him. A few highlights:


- Worked hard to understand my objectives and goals

- Explained every step of the homebuying process (very helpful for a first-time buyer)

- Highly responsive with quick turnaround times on requests and questions

- Stayed in touch with all parties throughout the process (seller agent, HOA, lenders, escrow, etc) to drive towards a timely close

- Well connected with general contractors, has a great eye for potential upside through remodels / value-add improvements

- Maximized my time in SF with back-to-back showings; has extensive insider knowledge of SF neighborhoods

- Very personable and friendly, never pushes for decisions and serves the role of trusted partner

Jeff F.
Buyer

In a really tough process as a first-time homebuyer Norm was actually the only thing keeping us going. He is super knowledgeable, super organized, super connected, and just a really calming presence. I really can't recommend him enough. He's one of the only reason's we're sitting in our house today :)

Harry H.
Buyer

We are so happy to have found Norm as our agent.  We are out of town buyers, so during our house hunting period, every time we were in San Francisco, Norm would take us to see a list of carefully prepared listings, all organized in a way to maximize the effectiveness of our time there.  When we couldn't make the trip, he does real-time video tours such that we feel we were almost there in person.


Our purchase was also complicated by the fact that it was contingent on the sale of another property, whose buyer was giving us delays.  Norm not only represented us in our purchase, but also shared a lot of knowledge with our listing agent for the other transaction, as well as working closely with our property manager.  He was relentless and super detail-oriented, and gave us tons of great advice during the transaction as well as after the closing.


If you are in the market in San Francisco, Norm is your guy.

Aaron B.
Buyer

Buying property in San Francisco is chaotic and stressful, having to move big $$$ and make life-changing decisions quickly. Norm made sure to help us every step of the way and his team kept working behind the scenes to make the home-buying process manageable and took on so much of the stress so that we didn't have to.


My wife and I have worked with Norm twice now to purchase property. Following our first purchase, Norm kept in contact with us, meeting us for coffee and bringing us homemade treats for our cat and dog. He has always been courteous and friendly, and the added personal touches make him a pleasure to work with. His biggest value, however, is in providing advice to navigate a confusing and complex process full of costly pitfalls. He never pushed us to do anything and always looked out for our best interests. I'd happily recommend Norm to anyone purchasing a home in SF.

Holly O.
Buyer

I can say without hesitation that Norm is a wonderful guy and talented realtor.  We just bought our second amazing home thanks to him.  After benefiting from his calm, knowledgeable guidance when locating and purchasing a 2-unit building together with family, we didn't think twice about calling Norm when we were ready to buy a single family home.  And just like before, Norm has gone above and beyond to get us into a perfect home for us.  We found both places before they hit the market, and with his help, our bids were always exactly the right amount of competitive.  And it's not just his home-buying strategy that has made the difference.  Over the course of these 2 purchases, he has linked us to amazing new lenders when the ones we chose fell through, called an engineer friend to a Sunday night walkthrough to get us some critical info (we passed and it was absolutely the right decision), and kept things moving even when that meant working late nights, weekends, and during his own vacation!  He's a local SF guy who cares about his clients and community, and we're so lucky to have him as a realtor and now friend! Norm was recommended to us by a friend, we've recommended him to everyone we know buying homes, and we all agree that working with Norm is the best decision you can make.

May L.
Buyer

I first contacted Norm Fung in late December, 2020 to find a condo or single family house. I was apprehensive and cautious due to Covid 19. He immediately eased my fears. He listened to my preferences, reassuring me there would be no deadline nor pressure in finding the right place. We began viewing places that met my parameters. What surprised me was how he prioritized the needs of my disability higher than I had. I had been in denial that my condition could worsen, but my strong, negative reaction to the covid 19 vaccinations gave me a glimpse of what I might need in the future  Norm pointed out the features that would benefit me whenever he could. He never pushed me but often asked questionsl that helped me clarify my assessments. Luckily we found a place that I fell in love with. Following his strategic suggestions, I was able to purchase my condo at a reasonable price.


Norm also introduced me to a home mortage banker he had worked with previously. I felt and continue to feel as if the two of them took me under their wings. Both answered my all questions, explaining pros and cons of issues. This enabled me to decide what would be best for me.


I truly feel blessed not only to have had Norm as my realtor but as a friend I can trust. There are many who work solely for commissions. Norm isn’t one of them. His priority is to meet the needs of his clients as they search for a home. He’s happy when he’s made his clients happy.

Andrew A.
Seller

Norm was simply fantastic selling my SF condo this 2021. He provided fair, steady advice from day 1 until closing. Most importantly, he was always in my corner with his strategies and went to bat for me during price negotiations. I was thrilled with the end result and pleasantly surprised at how quickly it went. I can’t recommend Norm highly enough and would gladly work with him again in a heartbeat.

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